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Tenant Protection

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We understand that the personal property you store in your storage unit is valuable and important to you. However, our storage facility is not responsible for property stored at our facility. That is why our lease requires that each tenant maintain insurance coverage on their stored property.

Some, but not all, homeowners’ and renters’ insurance policies cover property stored in self-storage facilities. You should contact your insurance agent to confirm whether your insurance policy will cover the property you store at our facility, and ask your agent about applicable policy deductibles and exclusions.

As a convenience, we make available to our tenants a Self Storage Tenant Insurance Program administered by SafeLease. This insurance coverage satisfies your lease obligations, and premiums are collected monthly when you pay the rent for your storage unit.

The Self Storage Tenant Insurance Program is underwritten by one of the most reputable carriers in the marketplace. Note that the operator may receive remuneration for its administrative services, such as assisting in enrolling tenants in the Program and collecting monthly premiums, and that affiliates of the operator may own a de minimis interest in the Program administrator.

Again, you are not required to purchase insurance through SafeLease/Laing Self Stroage, but you are required to maintain insurance. Please see below for answers to Frequently Asked Questions about SafeLease Tenant Protection Program.


Q: What levels of coverage are available under the Self Storage Tenant Insurance Program?
A. Four levels of coverage limits are offered under the Program: $2,000, $3,000, $5,000. Monthly premiums are dependent on the policy limit you choose.

Q: What losses does the Self Storage Tenant Insurance Program cover?
A. The Program protects your stored property against damage or loss from over thirty perils, including fire, lightening, windstorm, hail, tornados, hurricanes and other perils, like burglary and vandalism. For a complete list of covered causes of loss, see the sample certificate of insurance at our facility. Click here to find out more about coverage. 

Q: What types of property does the Self Storage Tenant Insurance Program cover?
A. Most types of personal property are covered under the Program. However, there are some exclusions, such as: firearms, photographic equipment, currency, contracts, securities, lottery tickets, precious metals, jewelry, watches, fur, food, alcohol and other specifically identified exclusions. To see a complete list of the property excluded, Click here.

Q: When does my coverage start? When does coverage expire?
A. Coverage begins when you complete and sign the Enrollment Form and pay the first month’s premium. Coverage ends when your rental agreement terminates or on the date specified in any notice you may receive for failure to pay your monthly premium.

Q: If I’m insured under the Program, how do I file a claim if I suffer a covered loss?
A. Click Here to file a claim.

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